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Privacy Policy
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We are pleased that you are visiting our website and thank you for your interest! We are committed to the protection of your privacy when using our website. Please note the following information on how we handle your data:
1) General rules on handling personal data
You can visit our website without disclosing any personal information. When accessing our website, usage data are transmitted through the respective internet browser and stored in log files, so-called server log files, such as e.g. the date and time of the retrieval, name of the page retrieved, amount of data and the requesting provider. These cannot be associated with a specific person and are used exclusively to secure the fault-free operation of our website and to improve our offer.
Personal data is only collected if you provide them to us voluntarily when entering into a contract or by opening a customer account. The type of data that is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time by sending a message using one of the contact methods given below. We save and use the data that you have provided to process contracts. After completion of the contract or cancellation of your customer account, your data will be blocked in compliance with tax and commerce-related retention requirements and deleted after expiry of those retention periods unless you expressly consent to the further use of your data or if such further usage was reserved by us based on a statutory authorisation, about which we will inform you below.
As part of your contact with us (e.g. by means of the contact form or email), we will collect personal data. The data collected by means of a contact form are indicated in the respective contact form. These data are used exclusively for answering your enquiry or to contact you and the related technical administration. After final processing of your enquiry, your data will be deleted if you so wish and in the absence of any statutory retention duties.
2) Disclosure of personal data for order processing
2.1 The personal data collected by us are transmitted to as part of the order processing system to the carrier responsible for delivery, to the extent that this is necessary to deliver the goods.
2.2 If the goods are delivered by the transport service provider DPD (DPD Dynamic Parcel Distribution GmbH & Co. KG, Wailandtstraße 1, 63741 Aschaffenburg), we will disclose your email address and/or your phone number to DPD prior to delivery of the goods to coordinate a delivery date or to follow the shipping status, provided that you have expressly consented thereto as follows:
"I consent to transmission of my email address and my phone number to DPD (DPD Dynamic Parcel Distribution GmbH & Co. KG, Wailandtstraße 1, 63741 Aschaffenburg) to enable DPD to contact me by email or phone prior to delivery of the goods to arrange for a delivery date or to provide me with status information about the shipping of the goods. I can revoke my consent to this disclosure at any time."
Failing your consent, we will only disclose the name of the recipient and the delivery address to DPD. However, in this case, it will not be possible to arrange a delivery date in advance with DPD or to obtain information about the shipping status.
2.3 If the goods are delivered by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will disclose your email address to UPS prior to delivery of the goods to coordinate a delivery date or to follow the shipping status, provided that you have expressly consented thereto as follows:
"I consent to transmission of my email address to UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss) to enable UPS to contact me by email prior to delivery of the goods to arrange for a delivery date or to provide me with status information about the shipping of the goods. I can revoke my consent to this disclosure at any time vis-à-vis."
Failing your consent, we will only disclose the name of the recipient and the delivery address to UPS. However, in this case, it will not be possible to arrange a delivery date in advance with UPS or to obtain information about the shipping status.
3) Cookies
In order to make your visit to our website more attractive, and to enable you to use certain functions, we use so-called cookies on certain pages. These cookies are small text files which are stored on your computer. Some of the cookies we use are deleted after the browser session, that is after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us and our partner companies to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the use of cookies and decide individually on whether to accept them or to deactivate acceptance of cookies, in certain cases or completely. If cookies are not accepted, our site may have limited functionality.
4) Use of Google Adwords conversion tracking
This website uses the online advertising program "Google AdWords" and conversion tracking as part of Google AdWords. The cookie for conversion tracking is set when a user clicks on an ad delivered by Google. These cookies are small text files which are stored on your computer. These cookies expire after 30 days and are not used for personal identification. Should the user visit certain pages of the website and the cookie has not yet expired, Google and we can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an Adwords advertiser. The information obtained using the conversion cookie information is used to create conversion statistics for the Adwords advertisers who have opted in to conversion tracking. The advertisers can find out the total number of users who have clicked on their advert and were directed to the page using the conversion tracking tag. The advertisers do not, however, obtain any information that can be used to identify users personally. If you do not wish to participate in this type of use, you can object to this use by easily disabling the cookie of Google conversion tracking on your internet browser and user settings. In doing so you will not be included in the conversion tracking statistics.
At the following internet address, you can obtain further information about the Google privacy policy: http://www.google.de/policies/privacy/
5) Web analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. The information gathered by the cookie about your use of this website is generally transmitted to a server in the USA and stored there.
If IP anonymisation is activated on this website, your IP address will first be truncated by Google within the member states of the European Union or other members of the European Economic Area. The whole IP address will be first transferred to a Google server in the USA and truncated there only in exceptional cases. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services relating to the website activity and internet usage for the website operator.
The IP address transferred by your browser through the use of Google Analytics will not be merged with any other data held by Google. You can prevent the storage of these cookies by selecting the appropriate settings in your browser software. However, please be advised that by doing so you may be unable to fully use some features of this website. You can also prevent the collection of the data generated by the cookie about your use of the website (including your IP address) by Google and its further processing by Google by downloading and installing a browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, the browser plug-in or within browsers on mobile devices, please click on this link to place an opt-out cookie, by which the collection by Google Analytics on this website is prevented in future (this opt-out cookie only works for this browser and only for this domain, to delete your cookies in this browser, you must click again this link):
It should be noted that this website uses Google Analytics with the extension "_anonymizeIp()"; accordingly, IP addresses are processed only shortened to exclude a direct personal reference.
6) Your rights and contact
You are entitled to obtain free of charge information about your data stored by us and are also entitled, if appropriate, to have such data corrected, blocked or deleted. If you have further questions regarding the collection, processing, or use of your personal data, please contact us. The same applies to any requests for information, blocking, deletion, and/or correction of your personal data and to revoke your consent to its collection. The contact address is available in our legal notice.
